Support

Support

3 Puraclenz Models in line
Download P3000
User Guide
Estimate how many Puraclenz units are required to protect your environment.
Download
Informational Brochure
Activate your 2-year limited parts warranty and receive support from Puraclenz experts.

Instructional Videos

Change the Pre-Filter

Replace the Cell

Understanding the Display Icons

Replacement Parts

Frequently Asked Questions.

The Pre-Filter needs to be replaced or cleaned every 6-12 months depending on the air quality of the installation space. The Cell will run for 2.5 years before it will need to be replaced. These time durations assume 24/7 continuous use. The purifier includes indicator lights that automatically notify the user when to replace the Cell or change the Pre-Filter. It is easy to replace the Pre-Filter and Cell in just a few minutes.

The Puraclenz purifier is warranted against original defects in materials and workmanship for a period of 2 year from date of purchase, when used for normal purposes in accordance with the User Guide. This warranty provides, at no cost to you, all parts necessary to ensure your purifier is in proper operating conduction during the warranty period. This warranty is subject to the Limited 2-Year Parts Warranty Terms and Conditions.

Models P3000, P1500 and P750 are powered by a standard USA electrical outlet (120V/60Hz) and only consume 15W of power. It includes a 6ft long power cord with 3 prong Type B USA plug.

Your purifier works most efficiently in a sealed environment – opening the windows can allow more pollutants to enter the air in your home, which means your machine will take longer to work.

For Additional Support:

Helpline Hours

9:00 a.m. - 5:00 p.m. MST Monday through Friday

Call Us

866-731-5153

Our Email

info@tri-flo.com

To help us address your inquiry as quickly as possible, please include the following in your email: 

Contact Us

Colorado Tri-Flo Systems pledges to provide customers with the highest quality products available and unmatched technical support at a competitive price.

Please feel free to call or email Colorado Tri-Flo Systems for a prompt response to all your air purifications questions or concerns. Like our products, we are performance-driven and happy to assist you in your air purification needs.